Services are the backbone of the Council life.  Designing, planning, delivering and evaluating Local Government services is a time consuming and complex process.  We have a standardised data collection and engagement approach that we facilitate with Local Councils to ensure each service has a clear intent, metrics and goals financial plan for the next 1-4 years. As we fully understand the integrated planning framework, we can ensure clear links from the Community Vision right down to key responsibilities and accountability for each staff member in the service.