Action 5.4 Monitor Progress Against Plan and Take Action as Required
Purpose
To understand that the plan is being implemented as designed.
DESIRED OUTCOME
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Establish the information to take action if the plan is not being implemented as designed. Information on which to design any countermeasures that are put in place to help achieve the objectives of the plan. Information from which we can learn how effective our plan was.
How to do it
Follow up with people who are responsible for different tasks of the plan.
Monitor progress against the Gantt chart developed as part of the business case, updating the chart accordingly.
As people are impacted by the change, some of the models in section 3 will come to light as individuals have to change the way they operate.
We are trying to identify any obstacles people have found during implementation and any local actions that have been taken. In addition, we may discover new information for further process improvement.
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Pro Tips
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It is important to maintain trust between the team members and the people responsible for different steps of the project.
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The team needs to know what is actually happenings, not what people want to tell is happening.